Things may be a little different for a while, but we’ll continue to find ways to give you the best dining experience available. For your continued safety, we’re also enhancing our high standards of hygiene even further. So, no matter the occasion, you can expect the O'Neills experience you deserve without compromising safety or comfort. Shall we prepare you a table?
We’re so excited to welcome you back again. We want you to have the best possible experience when you visit us, so it’s really important that you check Government restrictions on the number of households that can socialise together before your visit.
As our suppliers gear themselves back up for service, some ingredients and some dishes on our menus may not be available. In the short term, therefore, the descriptions on menus may not always accurately reflect the contents of the dish. This means if you have any dietary requirements, it is really important that you speak to a member of the team before placing your order.
Some of our opening times may be slightly different whilst we continue to operate with social distancing policies in place. While we are trying to keep our websites as update to date as possible, for the most accurate opening times please call the pub directly, or again check the Facebook site.
Whilst we will always try and accommodate walk ins, due to social distancing measures this may not always be possible, or may incur a long wait. We strongly recommend for your own convenience that you book ahead. We take bookings on the day so even if it’s a last-minute treat it's worth booking ahead.
To avoid handling cash as much as possible, we're encouraging contactless payments. The contactless limit for card payments is £45, and you can also use Apple and Google Pay. It’s never been easier!
Download and register on our app to be able to make a booking, view our menus and use our order and pay service
For our English and Welsh guests and team members, the wearing of masks is a personal preference.
Guests in Scotland, please note that it is mandatory for all guests to wear face coverings whilst not seated in our pubs.
We’ve deep-cleaned every O'Neills ahead of re-opening and our thorough cleaning routines have been increased, keeping you safe all day, every day. As normal, every table is cleaned between guests, meaning you can embrace the joy of O'Neills from the moment you sit down.
Scotland: Please note that it is mandatory for all guests to provide contact details for Test and Protect Scotland, and if this is not provided, we cannot serve you.
Our teams have been working tirelessly to ensure we can operate safely and provide the same level of great service.
We’ve compiled a list of questions and answers that will explain how our changes may affect your O'Neills visit. These changes ensure we can meet the current advice from the UK Government to keep our guests and teams safe.
We ask all our guests to be respectful of these policies when they visit us.
If you have any of the following symptoms, please do not visit our pubs:
The safety of our guests and team members is our top priority. In order to keep everyone safe we are only able to accept bookings of a maximum of 6 people online. Children and babies need to be included in the maximum number per booking as per above.
It’s really important that you check that you will comply with local restrictions on the number of people from different households that can safely socialise before you book with us.
In order to meet the current UK Government guidance on safe distancing in our bar/restaurants, we have had to make some changes to our layouts. Please make sure you speak to a team member before sitting down at a table, even if it's unoccupied.
We operate on a strict table service basis. Guests are not permitted to order or wait at bar areas. Our team members will be pleased to help you.
For our open sites, some of our opening times may be slightly different whilst we continue to operate with social distancing policies in place. While we are trying to keep our websites as update to date as possible, for the most accurate opening times please call the restaurant or pub directly, or again their Facebook site.
For our open sites, we highly recommend that if you want to visit one of our pubs, that you book ahead to make sure that we can accommodate you and your group safely. To make a booking you can book online via the website, or app if the restaurant has one. Whilst we will always try and accommodate walk-ins, due to social distancing measures this may not always be possible or may incur a long wait. We strongly recommend for your own convenience that you book ahead. We take bookings on the day so even if it’s a last minute treat it's worth booking ahead.
Thank you for your understanding
We’re accepting online bookings for a maximum of six people.
For larger groups please contact the restaurant directly.
Up to six people (12 years +) can book a table online. Children aged 11 years or under do not count towards the legal maximum party size total, but please include them in your booking request. Please check Government restrictions on the number of households that can socialise together before you book, and whether we can serve you alcohol inside our premises.
For larger groups please contact the pub directly.
To keep everyone safe, we ask that everyone respects safe distancing at all times.
Please do not come to our restaurants until your allocated order time.
On arrival please head towards the takeaway collection point.
We will bring your food to you whilst maintaining safe distance.
Our colleagues are equipped with hand sanitiser.
For more information please see our FAQs
Please check with your local O'Neill's to make sure we're open. You can find your local site on Facebook, Twitter and Instagram. Thank you for bearing with us!