Terms and conditions

O'Neill's is a trading name of Mitchells & Butlers Leisure Retail Limited (a company registered in England and Wales).

Registered number: 24542 VAT Number: GB 818 307823 Registered address: 27 Fleet St, Birmingham, B3 1JP www.mbplc.com

Contact Us

Have you recently visited an O'Neill's? Then we'd love to hear about your experience. We always strive to do better and with your feedback we can.

Alternatively, if you have a compliment or complaint regarding a recent visit to an O'Neill's then please contact us.

Legal Information

This page contains important information explaining your relationship with the owner of this internet site and your rights to access and use information on it. Please read this notice carefully. If you do not agree to accept all terms of the notice, please do not use this site. By using this website you show you accept such terms.

Access to this site

Access to this site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on this site without notice. We will not be liable if for any reason this site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of this site to users who have registered with us.

You must not misuse this site by knowingly introducing viruses, Trojans, worms or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the site, the server(s) on which the site is stored or any server, computer or database connected to the site.

Illegality

If the advertising, offering for sale, or selling of the goods and/or services referred to on this site is illegal for any reason in the jurisdiction in which it is accessed or viewed, whether by virtue of the age of the person seeking to view it or otherwise, access to and/or viewing of such material is not authorised by Mitchells & Butlers plc ("Mitchells & Butlers" and "the Company").

WARNING: Any unauthorised access and/or viewing may be an infringement of the copyright and/or other intellectual property rights of Mitchells & Butlers or its subsidiaries and may result in civil and/or criminal liability.

Intellectual property

This site, including this legal notice, contains material including text, photographs and other images, which is protected by copyright and/or other intellectual property rights. All copyright, trade marks and other intellectual property rights in the material comprising this site are owned by or licensed to Mitchells & Butlers or its subsidiaries.

Any reproduction or use of such trade marks and other intellectual property rights, save as permitted hereby, is strictly prohibited and may result in civil and/or criminal liability. Any trade mark, copyright or other intellectual property notices contained in the original material must not be removed from any material copied or printed off this site.

Save as expressly permitted, no part of this material may be reproduced in any form including storing it in any medium by electronic means whether or not temporary or incidental to some other use. Commercial use is not permitted. Particular terms relevant to the use of downloadable material are as set out below. Certain materials contained on this site are intended to be downloadable for certain purposes.

Permitted uses for downloads are:

  • Private study or reference.
  • Non-published research.
  • Reporting in the media, so long as those reports are legitimate and legal in their country of publication.
  • To assist third parties engaged by the Company in fulfilling company requirements.
  • By Company employees for the purposes of their employment.

WARNING: The doing of any unauthorised act in relation to material on this site may result in both civil and criminal liability.

Information contained on this Site and disclaimer

Mitchells & Butlers and its subsidiaries try to ensure that all information provided on this site is correct at the time of inclusion but do not represent or warrant that the material comprised in this site is completely accurate or up to date. Accordingly, neither Mitchells & Butlers nor any of its subsidiaries shall have any liability in respect of such material or for any use of or reliance on such information by any such person.

Links to external websites

Where this site contains links to other websites or materials provided by third parties, these links are provided for your information only. Mitchells & Butlers has no control over the contents of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

Cookies

Cookies are only used on this website to improve your browsing experience. We do not use cookies to collect personal information about you. Please see our cookie policy for more information.

Privacy Policy

Mitchells & Butlers Leisure Retail Limited and its subsidiaries ("Mitchells & Butlers") believe that addressing consumer concerns about privacy online is important. Mitchells & Butlers treats website user information submitted through this site as privileged and will not abuse this trust by providing this information to any third party. Please see our privacy policy for more information.

Gift Card Terms & Conditions

•Gift cards may not be exchanged for cash.

•The card is not a cheque guarantee, credit, debit or charge card.

•No change will be given but the balance can be used for future purchases.

•We will not be held liable for lost or stolen cards - protect this as you would cash.

•To check the balance of your gift card, please click here and follow the simple instructions.

•A gift card is valid for 12 months from the date of purchase.

•O'Neill's gift cards (whether plastic, email or text message) are valid at any O'Neill's venue in the UK as well as any other Mitchells & Butlers venue.  You can search all available venues here: https://www.mbdiningout.co.uk/

•Gift cards can be purchased with a minimum value of £5, up to a maximum of £100.

•SMS and email gift cards should be treated as cash. If deleted, they will not be resent.

•SMS gift cards will be free to receive for the guest.

•Email gifts are valid either presented on a smart phone or printed out.

•SMS and email codes can be used multiple times until all of the remaining balance is spent. You can check the balance of your voucher at https://www.showmybalance.com

•We reserve the right to amend the terms and conditions.